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Terms & Conditions

  •  Colors and shades might vary according to your monitor setting.
  • Given the personalized nature of these dolls, they may not be refunded or exchanged. 
  •  Face-ups are hand done and will slightly differ from doll to doll, making each one a one-of-a-kind.
  • ​ This doll is a customized piece of art. Please remember that if you make a commitment with a payment, Winnie is yours and cannot be cancelled. A portion of your payment is sent immediately to the factory and fellow artists to complete the order of your doll.
  • Production time will be  up to  9  months from the close of the pre-order.  

Payment methods:
  • Paypal,
  • Shipping charges will be added at checkout.
  • Layaway, contact me 
  • You will be notified as soon as your Doll  is ready to travel home!
  • Shipping when balance is satisfied.

Shipping:

Dolls will be shipped Priority Mail Registered
  • Worldwide shipping available
  • Please be sure your physical shipping address is accurate!
  • Shipping costs will vary depending on destination and will include a tracking number. 
  • The shipping charge will be added at checkout.
  • Priority Shipping time estimate is 5 business days domestic and approx. 2-3 weeks international.
  • Orders that have been already paid cannot be cancelled. Also, layaway payments are non-refundable.
  • All sales are final and the items can’t be returned.
  • Postal Insurance will be included. 
  • If you have any problem regarding your order, please contact me immediately  at bb.flockling@yahoo.com and we will work out an agreeable solution together!